Zimholidayandart
**Shipping terms:**
We want to make sure that you receive your order as quickly as possible. That's why we send your parcels by regular post as standard. However, please note that there is both a processing time and a shipping time that vary depending on your location:
- Switzerland: The processing and shipping time is usually 10 days.
- **European countries:** For orders outside of Switzerland to European countries, we usually require 14 days for processing and shipping.
- **All other destinations:** For orders shipped to other parts of the world, the processing time and shipping time is usually 20 days.
We work hard to keep these times as short as possible to ensure you get your products in your hands soon.
**Returns
Your satisfaction is important to us. If you are not satisfied with your order or have a problem with the products delivered, we accept returns within 10 days of receipt of the goods. The postmark is decisive for the deadline.
Please note that for returns, the cost of postage will be deducted from your refund. These costs cover the expenses for the original shipping of the product. We will refund the amount to your card once we have received and inspected the returned goods. Your satisfaction is important to us and we want to ensure that you have a smooth and fair returns process.
Our aim is to make your shopping experience as smooth as possible and to ensure that you are happy with our products and service. If you have any questions or concerns, please do not hesitate to contact us. We are here to help you.
We want to make sure that you receive your order as quickly as possible. That's why we send your parcels by regular post as standard. However, please note that there is both a processing time and a shipping time that vary depending on your location:
- Switzerland: The processing and shipping time is usually 10 days.
- **European countries:** For orders outside of Switzerland to European countries, we usually require 14 days for processing and shipping.
- **All other destinations:** For orders shipped to other parts of the world, the processing time and shipping time is usually 20 days.
We work hard to keep these times as short as possible to ensure you get your products in your hands soon.
**Returns
Your satisfaction is important to us. If you are not satisfied with your order or have a problem with the products delivered, we accept returns within 10 days of receipt of the goods. The postmark is decisive for the deadline.
Please note that for returns, the cost of postage will be deducted from your refund. These costs cover the expenses for the original shipping of the product. We will refund the amount to your card once we have received and inspected the returned goods. Your satisfaction is important to us and we want to ensure that you have a smooth and fair returns process.
Our aim is to make your shopping experience as smooth as possible and to ensure that you are happy with our products and service. If you have any questions or concerns, please do not hesitate to contact us. We are here to help you.